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By continuing to use KoachConnect, you acknowledge that cookies may be used as described in this policy, subject to your browser settings and any cookie preferences available on the website.
Cookies are small text files stored on your device when you visit a website.
They help websites remember information about your visit, such as login status, preferences and how you interact with different pages.
Cookies may be temporary and deleted when you close your browser, or they may remain on your device for a defined period.
KoachConnect may use cookies and similar technologies to:
Keep users securely signed in
Remember account and website preferences
Maintain website functionality
Understand how visitors use the website
Improve website performance and user experience
Monitor technical issues
Support website security
Analyse traffic and usage patterns
Support certain payment, marketing or communication features where applicable
These cookies are required for important website functions.
They may be used for:
Account login
User authentication
Security
Session management
Course access
Shopping or payment-related functionality
The website may not work correctly if essential cookies are blocked.
Preference cookies help remember choices you make while using KoachConnect.
These may include:
Language preferences
Display preferences
Previously selected settings
Login-related preferences
These cookies help provide a more convenient user experience.
We may use analytics cookies to understand how visitors interact with our website.
These cookies may help us understand:
Which pages are visited
How long users remain on pages
How visitors navigate through the website
Website performance
General traffic patterns
Technical errors
This information may be used to improve the KoachConnect platform and learning experience.
Where applicable, marketing or advertising cookies may be used to understand the effectiveness of campaigns or show more relevant promotional content.
These cookies may be placed by KoachConnect or by approved third-party service providers.
Where required by applicable law, these cookies will only be used after appropriate consent.
Some features available through KoachConnect may rely on third-party services.
These may include services related to:
Payment processing
Video hosting
Website analytics
Embedded content
Social media
Email marketing
Customer support
Security
These third-party providers may place their own cookies or use similar technologies.
Their use of cookies is governed by their own privacy and cookie policies.
When you purchase a course, program or other paid service, third-party payment providers may use cookies or similar technologies for:
Transaction processing
Fraud prevention
Authentication
Security
Payment verification
KoachConnect does not control cookies placed directly by third-party payment providers.
Cookies may be used to maintain your session when you sign in to your KoachConnect account.
These cookies can help us:
Recognise authenticated users
Maintain secure sessions
Provide access to enrolled courses
Remember certain account preferences
Disabling these cookies may prevent some account features from working correctly.
Different cookies may remain on your device for different periods.
Session cookies are generally removed when you close your browser.
Persistent cookies may remain on your device for a specified period or until manually deleted.
The exact duration may depend on the purpose of the cookie and the service provider using it.
Most web browsers allow you to control cookies through browser settings.
Depending on your browser, you may be able to:
View stored cookies
Block cookies
Delete existing cookies
Block third-party cookies
Receive a warning before cookies are stored
Automatically delete cookies when closing the browser
Please note that blocking essential cookies may affect important features of KoachConnect, including login and course access.
Cookie settings are generally available under sections such as:
Chrome: Settings → Privacy and Security → Third-party cookies
Microsoft Edge: Settings → Cookies and Site Permissions
Firefox: Settings → Privacy & Security
Safari: Settings or Preferences → Privacy
Browser settings and menu names may change over time, so users should refer to their browser provider's latest instructions.
Where legally required, KoachConnect may display a cookie consent banner allowing users to accept or manage non-essential cookies.
Essential cookies may still be used where necessary to operate and secure the website.
You may be able to update your preferences through available cookie settings or your browser.
Some browsers provide a "Do Not Track" setting.
Because there is currently no universally accepted standard for interpreting all Do Not Track signals, our website may not respond uniformly to such requests.
Users can still manage cookies directly through their browser settings.
We may update this Cookie Policy from time to time to reflect:
Changes to our website
New technologies
Changes to third-party services
Legal or regulatory requirements
Changes to our business practices
The latest version will be published on this page with an updated "Last Updated" date.
This Cookie Policy should be read together with the KoachConnect Privacy Policy.
The Privacy Policy provides additional information about how we collect, use, store and protect personal information.
If you have questions about this Cookie Policy or how cookies are used on KoachConnect, contact:
KoachConnect
Email: support@koachconnect.com
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